Refund and Returns Policy

We want you to be happy with your order. Here is exactly how returns and refunds work at Wadi Organics.

Non-Returnable Items

Due to the nature of our products (food and personal care items), we do not accept returns for change of mind. Items are non-returnable once delivered.

Damaged or Missing Items

If your order arrives damaged or with missing items, we will replace or refund it – but only if you have an unboxing video showing the issue. Please record while opening your package.

Refund Timeline

Once your issue is confirmed, we process refunds within 24 hours. Refunds are made to the original payment method and may take a few additional days to reflect depending on your bank.

How to Request a Refund

Contact us at hello@wadiorganics.com or WhatsApp +91 88882 10552 with your order number and unboxing video within 48 hours of delivery.