Is this genuinely organic / how do I know it’s real?
We’re a small, family-run brand based in Pune, FSSAI registered. We don’t just claim “organic” – we’re happy to answer specific questions about sourcing or ingredients directly. Message us on WhatsApp at +91 88882 10552 anytime.
What if my order arrives damaged or something’s missing?
Record an unboxing video while opening your package – if there’s an issue, send it to hello@wadiorganics.com or WhatsApp +91 88882 10552 within 48 hours of delivery, and we’ll replace or refund it. Refunds are processed within 24 hours of confirmation.
Can I return a product if I don’t like it?
Since these are food and personal care items, we can’t accept returns for change of mind once delivered. This is standard for consumable products. Damaged or incorrect items are always covered – see above.
How long will delivery take?
Next-day delivery in Pune and Mumbai. Everywhere else in India typically takes 3-7 business days depending on your pincode.
What are the shipping charges?
Rs 40 within Pune, Rs 50 for the rest of Maharashtra, Rs 70 outside Maharashtra, Rs 100 for remote pincodes. Free shipping on all orders above Rs 499.
Do I need an account to order?
No – you can check out as a guest. Creating an account is optional if you’d like to track past orders.
What payment methods do you accept?
Cards, UPI, and net banking via Cashfree, plus Cash on Delivery.
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